Microsoft Dynamics 365 Customer Engagement Certification

I started working with Microsoft Dynamics CRM 4.0 ten years ago. Five years ago I received my first Microsoft certifications for Dynamics CRM 2013. Times and technologies continue to grow, and with it, the offerings and skills needed to customize and develop on the platform correctly. What I knew as Microsoft Dynamics CRM, is now known as Microsoft Dynamics 365 Customer Engagement (CE), and is part of the broader Dynamics 365 suite of applications. To stay relevant with Microsoft’s offerings, I have to move beyond what I learned over the past ten years and begin to look into Azure, Power Platform, and the other products contained under the Dynamics 365 umbrella.

For this reason, I am studying to gain new certifications for Dynamics 365 CE and looking across the spectrum. The current exams I am studying for are MB-900, MB-200, MB-210, MB-220, MB-230, and MB-240. All these exams are geared towards functional consultants but are undoubtedly beneficial to software architects as well. I will be refreshing my knowledge of the entire suite of products, touching cloud computing, and looking at the Power Platform. As Microsoft introduces more exams geared toward developers, I will turn my focus to those exams as well. With this blog refresh, I plan on sharing my studies here. I even plan to create quizzes to test my knowledge, and to allow readers to test their own as well. I hope others will be able to benefit from this information and be able to find ways to pass it on to others in their sphere of influence.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.